- Managing daily IT operations in the Seattle area as well as executive support

- Sourcing, testing, and installing network infrastructure and upgrades

- Creating tools and automation using Python for myself and team

- Supported a hybrid Cisco and commodity network across several distribution centers

- Onboarded and trained new technicians

- Created simple tools using javascript and html to increase personal productivity

- Onboarded and trained new AppleCare hires to support Mac and iOS software issues

- Tracked and maintained new hire metrics

- Python | Flask | HTML | CSS | Bootstrap | Golang | Bash/ZSH | VirtualBox/VMWare | Linux/Unix | Git | Networking | APIs | Grafana | SQL | Docker | Powershell | AWS | NGINX | WebSockets | SQL | Terraform